The Port Authority of New York and New Jersey (Port Authority) continues to place high priority on customer experience across all our transportation facilities. Over the last year, the agency launched a new Customer Experience (CX) Working Group to deliver world-class customer-centered experiences as a part of our commitment to being a world-class transportation authority. Recent initiatives at our Port of New York & New Jersey (Port or PONYNJ) facilities have included meeting basic needs by improving facility conditions in highly utilized locations (signage, cleanliness, lighting, etc.), as well as the launch of real-time customer feedback tools that allow us to address issues and analyzeRead More →

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FAPS, Inc., a prominent “Automotive Port Processing Company” and Port Newark’s longest tenant, has partnered with a major OEM Automaker, key Marine Vessel Operator, and leading Stevedoring Company (Ports America) to speed delivery of auto parts to assembly plants amid ongoing global supply chain issues. This collaboration shifts conveyance of auto parts traditionally shipped via container vessels to crates loaded on main decks of Ro-Ro vessels. This innovative approach aims to keep the supply chain fluid and the assembly plants humming as an adaptation to the current difficulties and delays with containerized cargo. The process launched in Q1 2022 highlights the quick and creative wayRead More →

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In: Industry News/Advisory, New Programs, Terminal News

An updated and enhanced version of PortTruckPass (PTP), the Port of New York and New Jersey’s web based Port Community System portal, is expected to launch by November 19, 2018. The updated version (PTP 2.0) includes: Terminal Information Portal System (TIPS) upgrades. More streamlined features to research container and booking inquiries and vessel schedules. New appointment modules and capabilities. Information for all six container terminals. A mobile app. PTP was developed by the container terminal operators in the Port of New York and New Jersey in partnership with the Port Authority of NY & NJ in 2014. It was the first common portal of itsRead More →

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The Port of New York and New Jersey’s Council on Port Performance is hosting a Career Awareness and Job Expo.  The first of its kind, this event will take place on April 18, 2018 from 10 AM to 3 PM at 1400 Corbin Street, Elizabeth, New Jersey. This is an opportunity to inform members of the public about the Port of NY & NJ and draw attention to the vital role it plays throughout the supply chain locally, regionally, and nationally. An event of this kind underscores the significant social and economic impact of the NY/NJ port and the workforce that helps keep it allRead More →

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In: Events, New Programs, Workforce Development

The Port of NY & NJ supports approximately 400,000 jobs in the Transportation, Logistics, and Distribution (TLD) sector. The local TLD industry is responsible for the availability of goods reaching 44 million people living within 4 hours driving distance from the Port of NY & NJ. Since its launch last year, the Workforce Development Implementation Team (WDIT) of the Council on Port Performance (CPP) has raised awareness of TLD and the critical role it plays in the success of the NY & NJ region, home to the largest port on the East Coast. The team’s initiatives include: Pursuing Education-Related Objectives. The WDIT works with aRead More →

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In: Industry News/Advisory, New Programs