The Port Authority of New York and New Jersey shares the following message on behalf of APM Terminals: “APM Terminals appreciates your patience and support as they continue to work diligently to recover from last week’s cyber-attack which severely impacted their operational capabilities, and many of their customers and port partners.  While it has been challenging and at times slow, APM Terminals consciously chose to operate manually and at least provide some moderate level of service as opposed to waiting until the technology based services and capabilities could be fully restored.   Despite the manual processes being utilized, capacity for overall gate moves has reached 75%Read More →

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In: Industry News/Advisory, Traffic Advisory

  To all port constituents: Please be advised that, as of May 15, 2017, contact info for the Port Truck Pass Help Desk has changed. The Port Truck Pass Help Desk supports requests related to: Radio Frequency Identification (RFID) tags, Drayage Truck Registry (DTR), Terminal Information Portal System (TIPS), and Truck Management System (to make truck appointments). The new contact information for the Port Truck Pass Help Desk is: 1-877-822-9296, or NYNJCustomerSupport@adventintermodal.com. Please update you contact information files accordingly.Read More →

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In: Industry News/Advisory, New Service Information

Please note the following important message to the entire Port of New York and New Jersey community:  The new global ocean carrier alliance and service structure takes effect April 1, 2017. This new structure may update the name of the service strings you do business with, and therefore could change how you track your cargo. All customers are encouraged to verify the new service information and terminal location with their ocean carrier before dispatching  trucks to the port The port’s Terminal Information Portal System (TIPS) can also serve as a valuable resource for tracking cargo. TIPS functionality is available to truckers, beneficial cargo owners, andRead More →

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In: Industry News/Advisory, New Service Information